RICHES COUTURE RETURN POLICY
Any claims for misprinted/damaged/defective items OTHER THAN SHOES must be submitted within 2 DAYS after the product has been received and or delivered. For packages lost in transit, all claims must be submitted no later than 1 week after the estimated delivery date. THERE ARE NO REFUNDS. YOU WILL BE GIVEN A CREDIT TOWARDS YOUR RICHES COUTURE ACCOUNT OR A RICHES COUTURE GIFT CARD.
To return any RICHES COUTURE FASHIONS & DESIGNS other than shoes, if approved by RICHES COUTURE.
please mail them to:
RICHES COUTURE
Attn: RETURNS
PO BOX 22
BRENTWOOD, MARYLAND 20722
To return RICHES COUTURE SHOES you will follow the steps provided on Our partners websites. You will be directed to order any Riches Couture Shoes through them. You must follow their policy and read their return guidelines before purchasing. If you need to give RICHES COUTURE feedback please do not hesitate to email us 24/7 at CONTACTUS@richescouture.com.
*ANY AND ALL RICHES COUTURE NATURAL PRODUCTS CANNOT BE RETURNED DUE TO THE NATURAL/ORGANIC NATURE OF THE PRODUCTS.
*WRONG ORDERS, QUANTITY, SIZES, PRODUCT TYPES, WILL NOT BE GIVEN A REFUND OR GIFT CARD. WE ASK THAT YOU PLEASE TRIPLE CHECK YOUR CART BEFORE CHECKING OUT.
When RICHES COUTURE receives your returned shipment, an email notification will be sent to you via the email you have given RICHES COUTURE. Please make sure all contact information stays updated at all times. You must reply within 5 days of our email, please check spam, or you forfeit your gift card or account credit.
IF...
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our mailbox or our 3rd parties facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to us and you will be liable for the cost of a reshipment.
Returned by Customer - We do not refund orders. If approved by RICHES COUTURE you will receive our store credit or our store gift card.
*This does not apply to RICHES COUTURE Natural or Organic orders because there is no refunds on Riches Couture Natural and or Organic products due to its natural nature.
If return items to us or our third party affiliates without getting authorization from RICHES COUTURE from but not limited to buyer’s remorse, wanting the monetary funds back, wrong size/type etc., did not like after you approved design, services or products. You will have to repurchase at your expense.
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore RICHES COUTURE reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
CHANGES
Information about our Return Policy may be updated from time to time, so please check back on a regular basis for any changes.
QUESTIONS
If you have any questions about this Return Policy please contact us by email at CONTACTUS@richescouture.com.
Last modified MARCH 27, 2020.
Any claims for misprinted/damaged/defective items OTHER THAN SHOES must be submitted within 2 DAYS after the product has been received and or delivered. For packages lost in transit, all claims must be submitted no later than 1 week after the estimated delivery date. THERE ARE NO REFUNDS. YOU WILL BE GIVEN A CREDIT TOWARDS YOUR RICHES COUTURE ACCOUNT OR A RICHES COUTURE GIFT CARD.
To return any RICHES COUTURE FASHIONS & DESIGNS other than shoes, if approved by RICHES COUTURE.
please mail them to:
RICHES COUTURE
Attn: RETURNS
PO BOX 22
BRENTWOOD, MARYLAND 20722
To return RICHES COUTURE SHOES you will follow the steps provided on Our partners websites. You will be directed to order any Riches Couture Shoes through them. You must follow their policy and read their return guidelines before purchasing. If you need to give RICHES COUTURE feedback please do not hesitate to email us 24/7 at CONTACTUS@richescouture.com.
*ANY AND ALL RICHES COUTURE NATURAL PRODUCTS CANNOT BE RETURNED DUE TO THE NATURAL/ORGANIC NATURE OF THE PRODUCTS.
*WRONG ORDERS, QUANTITY, SIZES, PRODUCT TYPES, WILL NOT BE GIVEN A REFUND OR GIFT CARD. WE ASK THAT YOU PLEASE TRIPLE CHECK YOUR CART BEFORE CHECKING OUT.
When RICHES COUTURE receives your returned shipment, an email notification will be sent to you via the email you have given RICHES COUTURE. Please make sure all contact information stays updated at all times. You must reply within 5 days of our email, please check spam, or you forfeit your gift card or account credit.
IF...
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our mailbox or our 3rd parties facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to us and you will be liable for the cost of a reshipment.
Returned by Customer - We do not refund orders. If approved by RICHES COUTURE you will receive our store credit or our store gift card.
*This does not apply to RICHES COUTURE Natural or Organic orders because there is no refunds on Riches Couture Natural and or Organic products due to its natural nature.
If return items to us or our third party affiliates without getting authorization from RICHES COUTURE from but not limited to buyer’s remorse, wanting the monetary funds back, wrong size/type etc., did not like after you approved design, services or products. You will have to repurchase at your expense.
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore RICHES COUTURE reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
CHANGES
Information about our Return Policy may be updated from time to time, so please check back on a regular basis for any changes.
QUESTIONS
If you have any questions about this Return Policy please contact us by email at CONTACTUS@richescouture.com.
Last modified MARCH 27, 2020.